Privacy Policy

Privacy Policy

Introduction

Welcome to http://home-care-services-tierra-verde-texas.primarycareaid.com (hereinafter referred to as “Home Care Services Tierra Verde Texas,” “we,” or “us”). We prioritize the privacy and security of your personal information. This comprehensive Privacy Policy details our practices regarding the collection, handling, and protection of data in accordance with various international privacy laws and regulations, including but not limited to:

  • Canada’s Personal Information Protection and Electronic Documents Act (PIPEDA)
  • Quebec Law 25 on the protection of personal information in the private sector
  • The General Data Protection Regulation (GDPR) of the European Union
  • Brazil’s General Data Protection Law (LGPD)
  • California’s Consumer Privacy Act (CCPA/CPRA), and its counterparts in Colorado (CPA), Utah (UCPA), Connecticut (CTDPA), Virginia (VCDPA), South Africa (POPIA), and other applicable jurisdictions.

Scope

This policy applies to all aspects of our online presence, including but not limited to:

Please be informed that this policy does not extend to third-party websites, applications, or services linked from our platform. These external entities have their own privacy policies governing user data collection and protection.

Processing Activities

This Privacy Policy guides your interactions when:

  • You access or utilize any of our applications and services as an authorized user.
  • You visit our websites, including those linked to this policy.
  • You communicate with us via emails, newsletters, phone calls, or text messages (SMS).

Personal Data Collection

We gather diverse types of personal information to enhance your experience and cater to our services:

  • Account Information: Details required to set up and maintain your user account, such as name, email address, and password.
  • Payment Information: Credit card numbers, billing addresses, and payment history for processing transactions securely.
  • Financial Information: Data related to your financial status or transactions, including bank account details (if provided).
  • Purchase Information: Records of products or services bought from us, along with order details and preferences.
  • Mobile Device Identifiers: Unique device identifiers, IP addresses, and mobile network information for device recognition and analytics.
  • Location Data: Your geographical location data, used to provide location-based services and tailor content.
  • Feedback and Reviews: Comments, suggestions, and reviews you share with us to improve our services.
  • Social Media Information: Data from social media platforms when you interact with our content or share it.
  • Product Information: Details about products or services of interest that you choose to provide.

We collect this data through various methods, including direct user input, tracking technologies, and third-party sources.

Cookies

Cookies are small text files stored on your browser to enhance your experience with our online services:

  • Strictly Necessary Cookies: Essential for navigating our website and using its core features.
  • Preference Cookies: Remembering your preferences, such as language settings or display options.
  • Analytics Cookies: Tracking user behavior and gathering statistics for performance analysis and improvement of our services.

Users have the option to manage and control non-essential cookies through our Cookie Manager.

Retention and Deletion

We adhere to data retention policies based on legal requirements and business needs. Once the purpose for which personal data was collected is fulfilled, we securely delete or anonymize the information in accordance with applicable privacy laws.

Security Measures

Implementing robust security measures is paramount to safeguard your data:

  • We utilize encryption for secure data transmission and storage.
  • Our third-party processors adhere to strict data protection standards.
  • Regular security audits and updates are conducted to ensure ongoing protection.

Children’s Privacy

We are committed to protecting the privacy of children under 18 years of age. Our services do not intentionally collect or solicit personal information from minors.

Your Rights

Depending on your jurisdiction, you may have certain rights regarding your personal data:

  • Access and rectification
  • Data erasure (right to be forgotten)
  • Data restriction
  • Data portability
  • Objection to processing
  • Non-discrimination
  • Right to appeal or file complaints with relevant authorities

To exercise these rights or seek clarification, please contact our dedicated privacy team.

Changes to Policy

We reserve the right to update or modify this Privacy Policy at any time. Any changes will be effectively communicated through our website or by direct notification.

Contact Information

For any inquiries, unsubscribe requests, or data-related concerns, reach out to us via: